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Understand Your Rights Before You Play

These terms set out what you agree to when you open and use your holla88 account — covering deposits via DANA, OVO, or GoPay, how your account is managed, and what applies in regions where access is permitted under local law.

Account EligibilityLocal Payment RulesWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction

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What These Terms Actually Cover

holla88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on holla88, you confirm that you are of eligible age and that accessing this platform is permitted under the laws of your region. These terms apply to every action you take on the platform — logging in, topping up your wallet via

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DANA, OVO, or GoPay, placing bets, requesting withdrawals, and contacting support. We reserve the right to update these terms when regulations or platform conditions change; continued use of your account after any update means you accept the revised version. If you disagree with any part of
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these terms, the correct step is to stop using the platform and request account closure through our support channel. Access to certain features may be restricted depending on your location and applicable local law. Transactions processed through local e-wallets — DANA, OVO, GoPay — are subject
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to the terms of those payment providers in addition to ours. We do not override those providers' own policies. Any dispute arising from your account use will be handled according to the jurisdiction stated in the full legal agreement available on request. Players in Bandung and
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across Indonesia should note that eligibility is determined by local law and the platform's own verification process.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT CHANNELS

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available around the clock. You can reach us through live chat directly in the platform, via email for formal written requests, or through our WhatsApp line for faster responses on account-specific questions.

ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and data handling are built into how holla88 operates day to day — not added as an afterthought. Here is what we do on our end and what you can expect when you need to make changes or raise a concern.

Data Retention We retain account and transaction records for as long as required by applicable regulations. You may request a summary of your stored data by contacting support in writing via email.

Cookie Use We use session and preference cookies to keep your account active across your mobile browser and to remember your wallet selection — DANA, OVO, or GoPay — between visits.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact live chat immediately to freeze your account.

Requesting Changes To update personal details, request data deletion, or close your account, submit a written request through email support. We process verified requests within a reasonable timeframe.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet deposits to account closures.

Yes. Every transaction processed through DANA, OVO, or GoPay on your holla88 account falls under these terms, alongside the individual policies of each payment provider.

We may suspend accounts that breach these terms. If a suspension occurs, we will notify you via your registered contact and outline the steps to resolve the issue or retrieve eligible funds.

Send a written request to our email support channel. We will verify your identity and respond within a reasonable period in line with applicable data regulations.

We will notify you of material changes. Continuing to use your account after the update takes effect means you accept the revised terms. You may close your account if you do not agree.

Access depends on local law and your region's eligibility. We do not make guarantees about availability in specific areas — check whether access is permitted where you are located.

Submit a closure request through email support with your account details. We will process the request, confirm any pending withdrawal, and deactivate the account once verification is complete.

Understand Your Rights Before You Play

Reach Us About Your Terms Query

How We Protect Your Account and Data

Common Questions About These Terms

01 Do these terms apply to deposits made through DANA, OVO, and GoPay?

02 Can holla88 suspend my account, and what happens to my balance?

03 How do I request a copy of my personal data or ask for it to be deleted?

04 What happens if these terms are updated while I have an active account?

05 Is access to holla88 available in all regions of Indonesia?

06 How do I formally close my account under these terms?

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